Jifflenow Cookie Policy

iPolipo, Inc. dba Jifflenow (“Jifflenow”) values the privacy of our clients, their employees, their customers, and others (individually or collectively, “User” or “Users”) that use Jifflenow and its associated websites, products, and services (collectively, the “Service”).

When you access the Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer. Jifflenow may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Persistent cookies can be removed. Please review your web browser “Help” file to learn the best way to modify your cookie settings. Please note that disabling cookies categorized as Strictly Necessary may prevent you from accessing some of the functionality available via the Service.

The table below explains the cookies we use and why. Please refer to our Privacy Policy for more information on the way we manage your personal data.

Platform

Object Name	Description	Purpose	Session/ Persistent	Module/ Area	Domain Scope	Duration	Provenance
_pendo_visitorId.*	Identifies and records visitor information for analytics and personalized content delivery.	Performance	Persistent	Platform	.jifflenow.com	100 days	3rd Party
_pendo_accountId.*	Identifies and records the user's Account ID within Pendo.	Performance	Persistent	Platform	.jifflenow.com	100 days	3rd Party
_pendo_guides_blocked.*	Ensures guide accuracy by detecting users with ad blockers.	Performance	Persistent	Platform	.jifflenow.com	30 minutes; increases to 4 hours if we don't detect an ad blocker.	3rd Party
_pendo_meta.*	Stores and updates a hash of current metadata for Pendo integration.	Performance	Persistent	Platform	.jifflenow.com	100 days	3rd Party
_dd_s	Cookie used to group all events from a unique user session across multiple pages, including session ID, sampling exclusion status, and expiration date.	Performance	Persistent	Platform	.jifflenow.com	4 hours	3rd Party
CookieAccepted	Indicates whether cookies are accepted via the cookie banner.	Strictly Necessary	Persistent	Platform	.jifflenow.com	No expiry	1st Party
< company-system-name >	Identifier for the user's login session	Strictly Necessary	Persistent	Platform	.jifflenow.com	1 hour	1st Party
cluuid	Identifier for last event accessed, to show a popup.	Strictly Necessary	Persistent	Platform	.jifflenow.com	No expiry	1st Party
startTime	Records the time of login to show session timeout popup. To notify user to continue session after 58 mins of idle activity.	Strictly Necessary	Persistent	Platform	.jifflenow.com	No expiry	1st Party
standard-reports	Stores user preference for the standard report tab.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
mascal-date-{event system name}	Stores user preference for the master calendar date.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
company-config	Stores user preference for the company configuration tab.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
event-config	Stores user preference for the event configuration tab.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
event-setting	Stores user preference for the event setting tab.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
createEventPage Preferences	Stores user preference for the create event page.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
JN-dontShowAgainTime ZoneChange	Indicates whether to show the timezone change dialog after the user has logged in.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
JN-engagementSearch History	Stores the 3 most recent searches in engagement settings.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
engagementTypes Preferences	Stores user preference for the engagement list page.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
JN-hideAttendance Reminder	Indicates whether to show the attendance reminder dialog after the user has logged in.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
homePagePreferences	Stores user preference for the Home page.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
profile.showInEdit	Indicates whether to show the user profile in edit mode, for the first time experience.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
sharedLinksPreferences	Stores user preference for the shared links list page.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
surveyPreferences	Stores user preference for the survey list page.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party
JN-timeZoneChange Responded	Indicates whether the user responded to the timezone change dialog.	Preference	Persistent	Platform	.jifflenow.com	No expiry	1st Party

Inbound Request Page (IRP)

Object Name	Description	Purpose	Session/ Persistent	Module/ Area	Domain Scope	Duration	Provenance
cvt_cookie_consent	Tracks and stores user cookie preferences across all non-authenticated pages.	Performance	Persistent	Inbound	.jifflenow.com	No expiry	1st Party
_pendo_visitorId.*	Identifies and records visitor information for analytics and personalized content delivery.	Performance	Persistent	Inbound	.jifflenow.com	100 days	3rd Party
_pendo_accountId.*	Identifies and records the user's Account ID within Pendo.	Performance	Persistent	Inbound	.jifflenow.com	100 days	3rd Party
_pendo_guides_blocked.*	Ensures guide accuracy by detecting users with ad blockers.	Performance	Persistent	Inbound	.jifflenow.com	30 minutes; increases to 4 hours if we don't detect an ad blocker.	3rd Party
_pendo_meta.*	Stores and updates a hash of current metadata for Pendo integration.	Performance	Persistent	Inbound	.jifflenow.com	100 days	3rd Party
_dd_s	Cookie used to group all events from a unique user session across multiple pages, including session ID, sampling exclusion status, and expiration date.	Performance	Persistent	Inbound	.jifflenow.com	4 hours	3rd Party

Necessary

Name	Purpose	Category	Expiry
cookielawinfo-checkbox-necessary	Records user consent for the cookies in the "Necessary" category.	Strictly Necessary	1 year
cookielawinfo-checkbox-non-necessary	Records user consent for the cookies in the "Non-necessary" category.	Strictly Necessary	1 year
elementor	Allows website owner to implement or change the website's content in real-time.	Strictly Necessary	Never
__cfruid	Cloudflare sets this cookie to identify trusted web traffic.	Strictly Necessary	Session
_GRECAPTCHA	Set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.	Strictly Necessary	5 months 27 days
__cf_bm	Set by Cloudflare to support Cloudflare Bot Management.	Strictly Necessary	30 minutes
__lc_cid	Essential cookie for the website live chat box to function properly.	Strictly Necessary	2 years
__lc_cst	Essential cookie for the website live chat box to function properly.	Strictly Necessary	3 years
__zlcmid	Helps identify a user's chat session between page loads.	Strictly Necessary	1 year

Analytics

Name	Purpose	Category	Expiry
_ga	Calculates visitor, session and campaign data and also keeps track of site usage.	Analytics	2 year
vuid	Collects tracking information by setting a unique ID to embed videos to the website.	Analytics	2 year
_gid	Stores information on how visitors use a website.	Analytics	1 day
_gcl_au	Google Tag Manager conversion data.	Analytics	3 months
_gat_gtag_UA_44795602_1	Helps collect site and visitor information.	Analytics	1 minute
hubspotutk	Passed to HubSpot on form submission and used when deduplicating contacts.	Analytics	6 months
__hstc	Hubspot user activity.	Analytics	7 months