Customer Case Study

Analytics company uses Jifflenow for meeting metrics

Annual user conference with >15K visitors

8,000+ customer interactions planned, managed, and analyzed on a single tech platform.

CHALLENGE

The company used a homegrown solution that addressed a part of their scheduling issues but was not sophisticated enough to handle or report on the volume of meetings. In terms of user experience, it took way too many steps to check for available time slots and locations and it didn’t send calendar information either.

SOLUTION

The company used Jifflenow to schedule and manage customer meetings, executive interactions, as well as event staff schedules. They also used Jifflenow onsite to schedule meetings between users and support specialists.

RESULT

With Jifflenow, all meetings and appointments were planned and organized smoothly. At the event, checkin queues were short and moved fast. After the event, the reports and metrics were available directly on Jifflenow.

The Metrics

1,400+

Executives scheduled

11,000+

Customers met

8,000+

Meetings scheduled

”The meeting insights really opened my eyes to how much pipeline we were building at events”
Jay B. Director of Events

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